Hosted Receptionist for Small Businesses.

        Service Providers can launch this service to their Small Business Customers.

• This is a VAS service on Inbound Calls to SMBs.
• SMBs are provided with DID’s in the city of their choice through a self-service Portal.
• They are provided with a customized Auto Attendant through the IVR for managing Calls based on the Groups (1 for Sales, 2 for Support etc.).
• Management of Calls can be customized based on the Origination region / numbers etc. also.
• The Calls are then terminated on existing Mobile numbers that the SMB employees may have, thus eliminating the need for a full-fledged Broadband and SIP Phone infrastructure at the SMB side.
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Customer Benefit: Image enhancement in front of callers who listen to a professional IVR filter before the calls get matured 24*7 instead of regular office hours. Further, the calls can be picked up even when the employee is travelling outside the office.